At the Library and Knowledge Services
Gerald Tucker Memorial Medical Library
National Jewish Health
By Rosalind Farnam Dudden, MLA, DM/AHIP, FMLA
Retired, Library and Knowledge Services
Gerald Tucker Memorial Medical Library
National Jewish Health
1400 Jackson Street, Denver, Colorado 80206
Developed in 1988; Revised in 2001 and 2013
This document was developed in 1988, 25 years ago, as a skeleton plan to develop and fund a consumer health library. It covers the many management basics of the day. Upon review in 2013, it can still be used as an outline for a plan of development. Times have changed and the language of management has changed. The companion plan on this website by Michele Spatz covers many of the same basics but with a more modern feel and language. This document is retained on the CAHPIS website as it may still be of use in some situations. Each topic would be filled out with details specific to the library doing the planning.
To give potential patients, present patients, the general public and employees access to information on the diseases we treat on a scientific level they can comprehend. To promote health and wellness to employees.
The Tucker Medical Library established an organized collection of materials in January 1988, and coordinates its content and use with the Patient Education program, LungLine and other existing programs of National Jewish Health.
The Library Director will have responsibility for the organization of the collection. She will supervise the planning and implementation of the program.
Two library volunteers (total of 8 hours per week) will be recruited.
Initial and continuing Budget as listed below.
The corner of the Medical Library to the left as you enter.
Brochures and publicity are coordinated with Public Relations.
Primary: The collection is arranged for self-service with clear instructional signs. The staff (volunteers and library staff) are instructed about how the materials are arranged. The staff will assist users if necessary. The health consumers are referred tot the library website for Internet brochures on the diseases we treat and to MedlinePlus.
Secondary: The reference collection of the Medical Library is available to read on the premises. The main collection of the Medical Library will also be available but not circulated.
Tertiary: The Medical Library staff will do simple computerized searches on very specialized questions for patients if requested. This service is funded by the Library budget.
Consumer health materials outside the scope of the collection are borrowed from the collections at St. Joseph Hospital or Denver Medical Library only. Materials from elsewhere are charged at $12.00. No recreational materials are borrowed.
Coordinated with the Patient Education Program, LungLine, and others in the institution, materials about the "diseases we treat" are reviewed and approved by National Jewish staff using a review form. Other materials are selected by the librarian. The core subject collection consists of newsletters, magazines, books, pamphlets and photocopied articles.
The materials of the Library are arranged systematically. The books are noted in the library OPAC with the location of HIC Books and cataloged with the added subject heading of Popular Works. Journals are arranged alphabetically. Pamphlets and photocopies are filed using a controlled vocabulary. All technical processing is done by the library staff and volunteers. Brochures and signs help the users locate materials.
Users register using a registration form. Books and pamphlets are circulated to any registered user. Overdue notices are sent if necessary. "Med Facts" type materials, National Jewish pamphlets, and photocopies of some articles about National Jewish programs are provided free of charge. All other materials can be photocopied at 10 cents a page. The circulation activity is processed in the ILS by the volunteers and library staff.
The Library staff and volunteers maintain a FileMaker Pro database and Server that collects websites on the diseases we treat. This is available on the library website since 1996. It is now listed under the heading Consumer Health Resources. It is integrated into webpage so searching it is more seamless. It contains specialized websites on diseases we treat. It does not try to duplicate MedlinePlus and always refers to MedlinePlus if they have a topic page.
National Jewish does not purchase a separate patient education materials package that would be available on the web because of the specialty nature of its care. In the past, the patient educators used MD Consult for materials outside our specialties. In a general hospitals, when patient educators are deciding on such a package, the librarian should be involved in the decision making process since this material could be considered part of the collection.
A tour and explanation of the library conducted by the patient educator could be integrated into the curriculum. The Information Center is mentioned in several classes.
Local callers who expressed the need could be referred to stop by the library in person.
Patients could be referred to the library if they had waiting time between tests.
Under certain circumstances, patients could be referred to the library to read specific articles or books known to be available there.
Regular nursing staff, when asked specific questions, could refer in-patients to the library.
Occupational /Employee Health Nurse:
Coordination with the Employee Assistance Program to purchase health and wellness books on her recommendation so she can refer employees to the collection.
The Information Center could be mentioned in publicity as a program of the Center.
All employees could use the collection for their own personal health concerns. The library's existence could be promoted through a Wellness program.
Books, Newsletters, magazines and pamphlets:
National Jewish Med-Facts and Pamphlets
Processing (cataloging, lists)
A sound-proof partition was installed. Some furniture was purchased using budgeted funds. Some Herman Miller dividers were installed by Plant Maintenance.
Spatz M. Health information for patients and consumers. In Bandy MM, Dudden RF, eds. The Medical Library Association Guide to Managing Health Care Libraries. 2nd ed. New York,NY: Neal-Schuman Publishers, 2011. Now published by the American Library Association.