Managing a CHIS » Bibliography
A bibliography of articles, books and websites on the topic of Consumer Health Information (CHI) Services, and about specific services. Items dealing with the evaluation of online health information have also been included.
Consumer Health Information: A Selected Bibliography
Susan Murray
Formerly of Consumer Health Information Service
789 Yonge Street
Toronto, ON, M4W 2G8
Creative Commons Attribution-Noncommercial-Share Alike 3.0 license
Updated October 2009
This bibliography lists articles and books about specific consumer health information (CHI) services, as well as items on general CHI topics. A small selection of articles/ web sites dealing with the evaluation of health information on the Internet (e.g. Ambre, Anderson) has also been included.
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Abrahamson, JA, Fisher, KE, Turner, AG, Durrance, JC and Turner, TC. Lay information mediary behavior uncovered: exploring how nonprofessionals seek health information for themselves and others online. Journal of the Medical Library Association 2008 96(4):310-323. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2568838/pdf/mlab-96-04-310.pdf
Ajam. M. Public health information kiosks. MLA News April 2001:12.
Ahmann, Elizabeth, Johnson, Beverley H., Webster, Patty Devine. Creating and enhancing patient and family resource centers. Bethesda, MD: Institute for Family-Centered Care, 2000.
Akin, L., O'Toole, E. The order of the public library and the disorder of attention deficit. Public Library Quarterly 2000;18(3/4):69-80.
Allcock, JC. Helping public library patrons find medical information - the reference interview. Public Library Quarterly 2000;18(3/4):21-27.
Allen, M. Working with a Brigada Médica: a librarian’s experience on a medical mission. MLA News January 2009:13. http://www.mlanet.org/members/mla_news/2009/jan_09/consumer_health.html
Allen, M, Matthew, S, Boland, MJ. Working with immigrant and refugee populations: issues and Hmong case study. Library Trends 2004:53(2):301-328.
Alpi, KM, Bibel, BM. Meeting the health Information needs of diverse populations. Library Trends 2004:53(2):268-280.
Alternative and complementary therapies [column]. See Dell.
Ambre, J et al. Working draft white paper: criteria for assessing the quality of health information on the Internet. [14 October 1997 edit date, last updated p. 4 May 1999] http://www.mitretek.org/publications/hiti/criteria.pdf
American Library Association, Reference and Adult Services Division, Standards and Guideline Committee. Guidelines for medical, legal and business responses at general reference desks. Rev. 2000 and 2001. .http://archive.ala.org/rusa/stnd_general_ref_desk.html
Anderson, PF et al. Comparison of health information megasites [last updated May 23, 1998]. http://www.lib.umich.edu/megasite/abstract.html
Anglin, C. Reach out and read: opportunities for collaboration, partnership, and outreach. MLA News May 2008:17. http://www.mlanet.org/members/mla_news/2008/may_08/consumer.html
Antunez, Marilia Y. Working with a brigada medica: a librarian's experience on a medical mission. MLA News, January 2009:11.
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Babish JA. . CHI services: consumer health library consortia—a growing trend. National Network 2001 Oct;26(2):9.
Bain, CA, ed. Health information from the public library: a report of two pilot projects. Albany, NY: University of the State of New York, the State Education Department, the New York State Library Cultural Education Center, 1984.
Baker, Lynda M., Manbeck, Virginia. Consumer health information for public librarians. Metuchen, NJ: Scarecrow Press, Inc., 2001.
Baker, L, Gollop, CJ. Medical textbooks: can lay people read and understand them? Library Trends 2004:53(2):336-347.
Baker, L, Pettigrew, K. Theories for practitioners: two frameworks for studying consumer health information-seeking behavior. Bulletin of the Medical Library Association 1999;87(4):444-50. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC226619/pdf/mlab00089-0076.pdf
Bang, D. Providing access to consumer health information: who's doing it and what's the payback? Health Promotion in Canada. 1997;34(3):15-17.
Bang, D., Muir, M., Denny, K. Consumer health information services: how are they delivered across Canada? Bibliotheca Medica Canadiana 2000;22(1):14-20.
Bannick, CR. RX for medical libraries. Library Journal November 15, 2005:32-34.
Barclay, Donald A. Barclay, Halsted, Deborah D. The Medical Library Association consumer health reference service handbook. New York: Neal-Schuman Publishers, 2001. http://www.mlanet.org/order/chrsh.html
Barnes, J. American Cancer Society FYI Resource Center. Consumer Connections 1997;13(2):1,11-12.
Barnes, N, Stephenson, P. Anorexia and bulimia: information from the Internet. Journal of Consumer Health on the Internet 2006 10(2):47-56.
Berk, R. Access to consumer health information. Reference Librarian 1985;no. 12:195-206.
Bibel, B. Best consumer health books 2000. Library Journal Consumer health supplement. May 1, 2001: 18-20
Bibel, B. Best consumer health books 2001. Library Journal Consumer health supplement. May 1, 2002: S10-S12.
Bibel, B. Best consumer health books 2002. Library Journal . May 1, 2003: 61-65.
Bibel, B. Best consumer health books 2003. Library Journal . May 1, 2004: 55-60.
Bibel, B. Best consumer health books of 2007. Library Journal, 2/1/2008. http://www.libraryjournal.com/article/CA6523448.html?q=bibel
Bibel, B. Finding consumer health information in other languages. Journal of Consumer Health on the Internet 2003;7(4):17-24.
Blackwelder, MB, Hanus, K, LeMahieu, L, Sieracki, R. Increasing public awareness of quality health information on the Internet: does it make a difference? . Journal of Consumer Health on the Internet 2003;7(1):51-58.
Block, M. Consumer health information on the net. Library Journal Consumer health supplement. May 1, 2001:21-24.
Bluming, A, Mittelman, P. Los Angeles Free-Net: an experiment in interactive telecommunication between lay members of the Los Angeles community and health care experts. Bulletin of the Medical Library Association. 1996;84(2):217-222. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC299408/pdf/mlab00375-0067.pdf
Bolton, V, Brittain, M. Patient information provision: its effect on patient anxiety and the role of health information services and libraries. Health Libraries Review 1994; 11(2):117-132
Bomba, D, Land, T. Constructing and validating a consumer health portal rating index. Medinfo. 2004;11(Pt 2):1123-7.
Boorkman, J , Huber, J. Roper, F. comp. and ed. 5h ed. Introduction to reference sources in the health sciences, New York: Neal-Schuman, 2008. ISBN: 978- 1-55570-636-4. Chapter 10 – consumer health sources.
Borman, CB, McKenzie, PM. Trying to help without getting in their faces [Public library staff descriptions of providing consumer health information]. Reference & User Services Quarterly 2005; 45(2):133-146.
Bradley, D. Report of access and demand for health information by consumers and health intermediaries, [National Population Health Clearinghouse], Access and Demand Working Group, October 22, 1997.
Braun, D. HRC profiles: Women’s Health Source. Consumer Connections 1999;15(3):8 [Women’s Health Source, Thomas Jefferson University Hospital, Philadelphia PA]
Brawn, TS. Consumer health libraries: what do patrons really want? J Med Libr Assoc. 2005 October; 93(4): 495–496. http://www.pubmedcentral.nih.gov/picrender.fcgi?artid=1250326&blobtype=pdf
Bridges, J. Post-polio syndrome: information from the Internet. Journal of Consumer Health on the Internet 2003;7(3):41-50.
Broadway, MD, Christensen, SB. Medical and health information needs in a small community. Public Libraries 1993;32(5):253-256.
Brown, MS. Consumer health and medical information on the Internet: supply and demand. New York: Find/SVP, Inc., 1996.
Bruegel, R. Patient empowerment - a trend that matters. Journal of the AHIMA (American Health Informatics Association). 1998;69(3):30-33.
Buckland, S. Unmet needs for health information: a literature review. Health Libraries Review 1994; 11(2):82-95.
Burkell, J. What are the chances? Evaluating risk and benefit information in consumer health materials? 2004 Journal of the Medical Library Association 92(2);200-208.http://www.ncbi.nlm.nih.gov/pmc/articles/PMC385301/pdf/i0025-7338-092-02-0200.pdf
Burkell, J, Campbell, DJ. “What does this mean?" How Web-based consumer health information fails to support information seeking in the pursuit of informed consent for screening test decisions. Journal of the Medical Library Association 2005 Jul;93(3):363-73. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1175802/pdf/i0025-7338-093-03-0363.pdf
Burnham, E, Peterson, EB. Health information literacy: a library case study. Library Trends 2005:53(3):422-433.
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Cain, N. Shopping for health information. Consumer Connections 1997;14(1):1,4. [Health Library, Stanford University Hospital]
Calabretta, N. Consumer-driven, patient-centered health care in the age of electronic information. Journal of the Medical Library Association 2002: 90(1):32-37.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC64755/pdf/i0025-7338-090-01-0032.pdf
Calabretta, N, Cavanaugh, S, Swartz, B. Growing a web page: the evolution of a consumer health resource. Journal of Consumer Health on the Internet 2003;7(3): 15-34.
Calabretta, N. The hospital library as provider of consumer health information. Medical Reference Services Quarterly. 1996:15(3):13-22.
Calvano, M. Consumer health information and the not-for-profit health agency. Bulletin of the Medical Library Association 1991;79(2):189-194.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC225522/pdf/mlab00119-0057.pdf
Calvano, M, Needham, G. Public empowerment through accessible health information. Bulletin of the Medical Library Association. 1996;84(2):253-56.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC299421/pdf/mlab00375-0103.pdf
Canadian Health Libraries Association. Guidelines for the role of health science libraries in the provision of consumer health information. Bibliotheca Medica Canadiana 1984;6(2):69-72.
CAPHIS - see Medical Library Association. Consumer and Patient Information Section.
Capodagli, J. The Health Information Center (HIC): a new consumer health information service UNYOC (newsletter of the Upper New York State & Ontario chapter of the Medical Library Association) Winter 1997:6-7 [Health Information Center, SUNY Albany Health Sciences Library].
Carroll, J, Broadhead, R. Good health online: a wellness guide for every Canadian. Scarborough, ON: Prentice Hall Canada, 1997.
Carter, NJ, Wallace, RL. Collaborating with public libraries, public health departments, and rural hospitals to provide consumer health information services. Journal of Consumer Health on the Internet 2007;11(4):1-14.
Casini, B., Kenyon, A. The public librarian’s guide to providing consumer health information. Chicago: Public Library Association, 2002.
Cate, F. Intellectual property and networked health information: issues and principles. Bulletin of the Medical Library Association 1996; 84(2):229-236.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC299412/pdf/mlab00375-0079.pdf
Center for Medical Consumers. A consumer's guide to eight research services. Health Facts 1994;XIX(182):1-5.
Chandra, A, Rutsohn. P, Carlisle, MB. Utilization of the Internet by rural West Virginia consumers. Journal of Consumer Health on the Internet 2004;8(2):49-59.
Charbonneau, DH, Healy, AM. Collaborating with community partners to provide health information in Arabic. Journal of Consumer Health on the Internet 2006;10(2):1-16.
Champ-Blackwell, S, Weldon, S. Free online consumer health classes. Journal of Consumer Health on the Internet 2005;9(3):37-42.
Charney, N. Ethical and legal questions in providing health information. California Librarian 1978;39(1):25-33.
Charnock, D, Shepperd, S, Needham, G, Gann, R. DISCERN: an instrument for judging the quality of written consumer health information on treatment choices. J Epidemiol Commun Health 1999; Feb;53(2):105-11. http://www.discern.org.uk
Chiang, D. CD-ROMS in health sciences libraries. Medical Reference Services Quarterly 1993;12(2):67-81.
Chobot, M. [2004] The challenge of providing consumer health information services in public libraries. Washington, DC: American Association for the Advancement of Science. http://www.healthlit.org/pdfs/AAASFINAL.pdf
Chu, A, Huber, J, Mastel-Smith, B, Cesario, S. "Partnering with Seniors for Better Health": computer use and Internet health information retrieval among older adults in a low socioeconomic community. Journal of of the Medical Library Association. 2009;97(1):12-20. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2605031/pdf/mlab-97-01-12.pdf
Clark, D. A comparison of health information on Florida's free-nets. Bulletin of the Medical Library Association. 1997;85(3):239-244. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC226265/pdf/mlab00096-0029.pdf
Cline, RJ, Haynes, KM. Consumer health information seeking on the Internet: the state of the art. Health Education Research 2001 Dec;16(6):671-692.
Coggan, JM. AARP: evaluating health information on the Internet. Journal of Consumer Health on the Internet 2003;7(4) 61-66.
Coggan, JM. Funding a patient education collection. Bulletin of the Medical Library Association 1993;81(4):435-437. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC225829/pdf/mlab00113-0093.pdf
Coggan, JM. A review of State Health Facts Online. Journal of Consumer Health on the Internet 2004;8(1) 53-58.
Coggan, JM. A review of the Centers for Disease Control and Prevention web site. Journal of Consumer Health on the Internet 2003;7(1) 73-77.
Coggan, JM. Worldhealth.net (American Academy of Anti-aging Medicine). Journal of Consumer Health on the Internet 2003;7(3) 51-58.
Consumer health: an online manual. National Network of Libraries of Medicine. South Central Region, Houston Academy of Medicine – Texas Medical Center Library. http://nnlm.gov/scr/conhlth/manualidx.htm
Consumer health program update. MLA News, January 2003:1.
Consumer health searcher [column}. Journal of Consumer Health on the Internet. This column is intended to be a guide to Internet resources dealing with consumer health information. In 2006 with issue 10(2), it is now edited by JoAnn Krzeminsk and Lynda Baker.
Cosgrove, TL. Planetree health information services: public access to the health information people want. Bulletin of the Medical Library Association 1994;82(1):57-63.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC225861/pdf/mlab00106-0073.pdf
Coulter, A, Entwistle, V, Gilbert, D. Sharing decisions with patients: is the information good enough? BMJ;1999;318:318-322.
Crespo, J. Training the health information seeker: quality issues in health information web sites. Library Trends 2004:53(2):360-373.
Crumley, ET. Exploring the roles of librarians and health care professionals involved with complementary and alternative medicine. J Med Lib Assoc. 2006 January; 94(1): 81–89. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1324776
Cunningham, K. Attention deficit hyperactivity disorder Internet information. Journal of Consumer Health on the Internet 2006 10(1):53-71.
Currie K, Rajendran M, Spink J, Carter M, Anderson J. Consumer health information. what the research is telling us. Aust Fam Physician 2001 Nov;30(11):1108-12.
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Deering, MJ, Harris, J. Consumer health information demand and delivery: implications for libraries. Bulletin of the Medical Library Association. 1996;84(2):209-16.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC299407/pdf/mlab00375-0059.pdf
Defoe, D. InfoHealth: community health service at Kingston Public Library. Canadian Library Journal 1991;48(5):340-343.
Dell, EY, Schultz, SM. Alternative and complementary therapies [column]. Journal of Consumer Health on the Internet. “This column is intended to be a guide to Internet resources dealing with alternative and complementary therapies” and features articles by different authors For example, 2003;7(1): 81-87 – alternatives in the treatment of food allergies (Lovett, D.); 2004;8(3)95-105 – prostate cancer on the Internet. (McElwain, D., Levin, R., Russo, A.)
Detlefsen, EG. Where am I to go? Use of the Internet for consumer health information by two vulnerable communities. Library Trends 2004:53(2):283-300.
DeMuro, L. Patient education and consumer health information: sharing the vision. MLA News January 1996:7.
Duesing, A., Near, K. Helping consumers find reliable health information on the Internet: an overview of one library’s outreach programs in Virginia. Journal of Consumer Health on the Internet 2004;8(3): 53-67.
Durkin, C. Consumer health: a guide to Internet information resources [MLA BibKit#7] Chicago,IL: Medical Library Association, 2001.
Dutta-Bergman, MJ. Developing a profile of consumer intention to seek out additional information beyond a doctor: the role of communicative and motivation variables. Health Commun. 2005;17(1):1-16.
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Earl, M. Caring for consumers: empowering the individual. American Libraries 1998; 29(10): 44-46.
Eddlemen, J, Warren, C. Cancer resource center: a setting for patient empowerment. Cancer Practice 1994;2(5):371-378.
Elliott, BJ. A content analysis of the health information provided in women's weekly magazines. Health Libraries Review 1994;11(2):96-103.
Ewing, S. The National Population Health Clearinghouse. Bibliotheca Medica Canadiana 1998;19(4):175-176.
Eysenbach, G. Consumer health informatics. BMJ 21 June 2000;320(7251 ):1713-1716. http://www.bmj.com/cgi/content/full/320/7251/1713
Eysenbach, G. Empirical studies assessing the quality of health information for consumers on the world wide web: a systematic review. JAMA 2002 May 22-29;287(20):2691-700.
Eysenbach, G. Evidence-based patient choice and consumer health Informatics in the Internet age. Journal of Medical Internet Research. Apr-Jun 2001;3(2):E19.
Eysenbach, G, Diepgen, T. The role of e-health and consumer health informatics for evidence-based patient choice in the 21st century. Clinics in Dermatology 2001:19(1):11-17.
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Felsky, M. The legal liability of information professionals. The Canadian Journal of Information Science 1989;14(3):1-15.
Ferguson, T. The health-activated, health-responsible consumer. In: Rees, Alan Managing Consumer Health Information Services. Phoenix: Oryx Press, 1991:15-22
Ferguson, T. Health online and the empowered medical consumer. Joint Commission Journal on Quality Improvement. 1997;23(5):251-257.
Ferguson, T. Health online: how to go online to find health information, support forums, and self-help communities in cyberspace. Reading, MA: Addison-Wesley, 1996.
Fichter, D, Martin, C. 1997. Community networks and health information providers: a natural partnership. Health Care on the Internet 1997;1(1):5-21.
Finnegan, B. HRC profiles: Gundersen HRC . Consumer Connections 1999;15(3):8. [Gundersen Lutheran Medical Center, Health Sciences Library, La Crosse WI]
Fisher, J. The Beehive and firsthand: an evaluation of two easy-to-read sites. Journal of Consumer Health on the Internet 2004;8(3):85-92.
Fishman, S. The powerful patient. Health 1993;7(2):74, 77-78.
FitzSimmons, M. Health Reference Center–Academic: An evaluation. Journal of Consumer Health on the Internet 2003;7(3) 59-68.
Flake, D., ed. Consumer health information in action: profiles of 12 innovative libraries. In: Rees, AM. Consumer health information source book. 7th ed. Westport, CT: Greenwood Publishing. 2003:231-274.
Flemming, T., Sullivant, J. Consumer health materials for lesbians, gay men, bisexual and transgendered people. Public Library Quarterly 2000;18(3/4):95-107.
Foot, S, Etheredge, L. Strategies to improve consumer health information services. Res Agenda Brief. 2002 Jan;(10):1-10.
Forster-Haberer, M. Choosing the best in a world of alternatives. Library Journal Consumer health supplement. May 1, 1999:S3-S14, S18-19
Fuller, H. Streaming videos for health information . MLA News September 1999:17. [The Health Library, Stanford Hospital]
Fulda, P, Kwasik, H. Consumer health information provided by library and hospital Websites in the South Central Region: a quantitative and qualitative analysis. 2004 Journal of the Medical Library Association 92(3);372-374.
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Gallagher, P, Markovich, K, Neri, R. NOAH (New York ONline Access to Health): accurate, timely, unbiased, bilingual. Public Library Quarterly 2000;18(3/4):53-65.
Gann, R. Assuring the quality of consumer health information, In Q.A.: Quality Assurance in Libraries: the Health Care Sector: A Collection of Studies. Ottawa, ON: Canadian Library Association, 1990: 129-146
Gault, LV. Epilepsy resources on the Internet. Journal of Consumer Health on the Internet 2004;8(1):41-51.
Gault, LV. Genital warts resources resources on the Internet. Journal of Consumer Health on the Internet 2004;8(2):61-68.
Gillaspy, ML. Factors affecting the provision of consumer health information in public libraries: the last five years. Library Trends 2005:53(3):480-495.
Gillaspy, ML. Starting a consumer health information service in a public library. Public Library Quarterly 2000;18(3/4): 5-19.
Giustini, D. The view from here: a cancer librarians section member’s perspective from Canada. MLA News, June-July 1998.
Gobel G, Andreatta S, Masser J, Pfeiffer KP. A MeSH based intelligent search intermediary for consumer health information systems. International Journal of Medical Information. Dec 2001;64(2-3):241-251.
Gonczol, D. Take two aspirins…and call CHIS in the morning. Canadian Consumer 1992;22(4):12-13. [Consumer Health Information Service, Toronto]
Grant, Sharon. "Information Literacy and Consumer Health," July 2002, White Paper prepared for UNESCO, the U.S. National Commission on Libraries and Information
Science, and the National Forum on Information Literacy, for use at the Information Literacy Meeting of Experts, Prague, The Czech Republic.
Available at:http://www.nclis.gov/libinter/infolitconf&meet/papers/grant-fullpaper.pdf
Gray, JA. The health sciences librarian's exposure to malpractice liability because of negligent provision of information. Bull Med Libr Assoc. 1989 Jan;77(1):33-37.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC227297/pdf/mlab00041-0049.pdf
Grimwood-Jones, D. Getting health information into communities: four different models for bringing health information to the general public. Library + Information Update 2004; 3:12.
Grosman, MJ. A cancer library and health resource center: resource for the community. Public Library Quarterly 2000;18(3/4):29-37.
Grosman, MJ. New cancer library opens. Consumer Connections 1997;14(2):1,4. [Cancer Library & Health Resource Center, Santa Rosa Memorial Hospital]
Guard, R et al. An electronic consumer health library: NetWellness. Bulletin of the Medical Library Association 1997;84(4):468-77. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC226184/pdf/mlab00101-0018.pdf
Guard, R. et al. Health care, information needs, and outreach: reaching Ohio’s rural citizens. Bulletin of the Medical Library Association 2000;88(4):374-381.
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Guisu, L. The median age technique for assessing currency of consumer health information monographic collections in public libraries. J Med Libr Assoc. 2007 January; 95(1): 89-90. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1773033/pdf/i0025-7338-095-01-0089.pdf
Gustafson DH, Hawkins RP, Boberg EW, et al. Chess: ten years of research and development in consumer health informatics for broad populations, including the underserved. Medinfo. 2001;10(Pt 2):1459-1563
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Haas, V. Medical librarians as consumer health information liaisons. MLA News August 1998:11.
Hafner, AW. Introduction: patient access to medical information. Bulletin of the Medical Library Association 1994;82(1):44-45. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC225858/pdf/mlab00106-0059.pdf
Hafner, AW Medical information, health sciences librarians, and professional liability. Spec Libr. 1990 Fall;81(4):305-8.
Hafner, AW. A survey of patient access to hospital and medical school libraries. Bulletin of the Medical Library Association 1994; 82(1):64-66.
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Hagland, M. Power to the patient. Hospitals & Health Networks October 20:25-26, 29-30, 1996.
Hall, P. Health and Wellness Resource Center. Journal of Consumer Health on the Internet 2003;7(4) 67-72.
Halsted, DD et al. Consumer health information for Asians (CHIA): a collaborative project. Journal of the Medical Library Association 2002; 90(4):400-405.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC128956/pdf/i0025-7338-090-04-0400.pdf
Hammond, P. Consumer health librarian. Reference Services Review 2005; 33(1):38-43.
Hammond, P. Training for public librarians. MLA News, March 2003:14.
Hannigan, G. Librarian as patient: a view from the other side. American Libraries 1998; 29(10):48-50.
Harris, L, Giustini, D. Information services for cancer patients and family members in Alberta: a collaborative project involving volunteers, nurses and library professionals. Bibliotheca Medica Canadiana. 1998;19(4):158-160.
Harris, R, Wathen, N & Chan, D. Public library responses to a consumer health inquiry in a public health crisis: the SARS Experience in Ontario. Reference & User Services Quarterly 2005; 45(2):147-154.
Hasman, L, Chiarella, D. Developing a pain management resource wiki for cancer patients and their caregivers. Journal of Consumer Health on the Internet 2008;12(4):317-326.
Health information in public libraries in the Netherlands. http://www.bibalex.org/wsisalex/korenprewsis2005rev.pdf
The Health Library, Stanford University Hospital. n.d. Stanford, CA: The Health Library.
Health Summit Working Group. Criteria for assessing the quality of health information on the Internet – policy paper, 1999 . http://hitiweb.mitretek.org/docs/criteria.html or http://hitiweb.mitretek.org/docs/criteria.pdf
Heiderich, FL, Auflick, PA. AZHealthInfo: a database that complements Arizona's new "go local" directory of services and enhances online access to local health information. Journal of Consumer Health on the Internet 2007;11(1):1-13.
Helfner, C. Brigham and Women's Hospital's consumer health database searching seminar series: the first year. Journal of Consumer Health on the Internet 2006;10(2):25-35.
Henderson, H. Spin a web of partnerships. MLA News, May 2006:16 [V.K Smith Community Health Library, Springfield, MO]. http://www.mlanet.org/members/mla_news/2006/may_06/consumer.html
Hendler, GY. Why evidence-based medicine matters to patients. Journal of Consumer Health on the Internet 2004;8(2):1-14.
Henry, N. Alternative and complementary web resources for autoimmune diseases. Journal of Consumer Health on the Internet 2004;8(2):87-95.
Herin, NJ. The liability of the hospital librarian. Why you need a professional medical librarian. Hosp Top. 1991 Summer;69(3):26-9.
Heskett, K. Clinical trials: issues and resources. Journal of Consumer Health on the Internet 2004;8(3): 35-52.
Hess, J, Whelan, JS. Making health literacy real: adult literacy and medical students teach each other. J Med Libr Assoc. 2009 July; 97(3): 221-224. [brief communications]
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2706439/pdf/mlab-97-03-221.pdf
Hollander, S. Consumer health information partnerships: the health science library and multitype library system. Bulletin of the Medical Library Association 1996;84(2):247-52.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC299419/pdf/mlab00375-0097.pdf
Hollander, S. Providing health information to the general public: a survey of current practices in academic health sciences libraries. Bulletin of the Medical Library Association 2000; 88(1):62-9. http://www.pubmedcentral.nih.gov/picrender.fcgi?artid=35199&blobtype=pdf
How to assess medical news. Health News 1991;9(6):5-7.
Huang, L. A new type of consumer health library. MLA News March 2006:15. [Consumer Health Information Center, Colin County Community College, McKinney, TX].
http://www.mlanet.org/members/mla_news/2006/mar_06/consumer_health.html
Huber, JT, Snyder, M. Facilitating access to consumer health information: a collaborative approach employing applied research. Med Ref Serv Q. 2002 Summer;21(2):39-46.
Huber, JT, Varman, B. Informing Neighborhood Health: a health information outreach project targeting community clinics. Journal of Consumer Health on the Internet 2006;10(2):37-45.
Huber, JT, Varman, B. Project St. Hope: an AIDS community information outreach project. Journal of Consumer Health on the Internet 2008;12(4):327-336.
Hudson, J. The community health library. Consumer Connections 1999;15(2):1,4. [Community Health Library, University of Massachusetts Memorial Health Care, Worcester MA]
Humphries, AW, Kochi, JK. Providing consumer health information through institutional collaboration. Bulletin of the Medical Library Association 1994;82(1):52-56.
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